Systems Group - New pages [en] 2019-04-22T02:02:56Z From Systems Group MediaWiki 1.22.4 Staff Manuel Resurreccion 2019-04-04T14:40:39Z <p>Manuelres: Starting on my page</p> <hr /> <div>== Joined == <br /> October, 2018</div> Manuelres Previous Staff Josh Hohensee 2019-02-28T19:45:31Z <p>Wikiuser: </p> <hr /> <div>DNS F<br /> <br /> DHCP F<br /> <br /> WDS F<br /> <br /> &quot;I passed the retest&quot; - Josh Hohensee</div> Wikiuser Staff Aaron Olah 2018-10-08T17:32:43Z <p>Aaron: Created page with &quot;== Joined == September, 2018&quot;</p> <hr /> <div>== Joined == <br /> September, 2018</div> Aaron Staff Xavier Acosta 2018-10-01T17:47:14Z <p>Xavieraco: </p> <hr /> <div>October 1st, 2018</div> Xavieraco Office Phones 2018-09-21T22:11:33Z <p>Davidros: /* Dialing */</p> <hr /> <div><br /> Our department provides VoIP phones that can be used by Faculty, Staff, TAs, and researchers to make calls and receive voicemail. Below are some instructions on how to use the features of our phones,<br /> <br /> __TOC__<br /> <br /> =Calling=<br /> This section deals with anything related to calling features of the phones.<br /> <br /> ==Dialing==<br /> Below are the dial codes that you will use to place calls.<br /> <br /> ===Dialing within the university===<br /> For calls within university, you can dial the extension as normal.<br /> <br /> Example: Dial &quot;7749&quot; to reach extension 7749<br /> <br /> ===Dialing out of campus===<br /> For any numbers that are not on campus, but are local to 757, dial 9 beforehand without the area code included.<br /> <br /> Example: Dial &quot;95812579&quot; to reach (757) 581-2579<br /> <br /> ===Dialing out of local area===<br /> For any numbers that are not on campus, dial 91 beforehand with the area code included.<br /> <br /> Example: Dial &quot;919315812579&quot; to reach (931) 581-2579<br /> <br /> ===Emergency Dialing===<br /> If you need to reach emergency services, you can dial 911, 1911, 9911, or 91911. All of these numbers get send out as a call to 911, so you don't have to remember 1 specific number to call.<br /> <br /> ===International Dialing===<br /> If you need the ability to place international calls, please contact<br /> <br /> ==Calling features==<br /> <br /> ===Holding===<br /> While on a active call, press the hold button to hold the call. While a call is on hold, you can make further calls and that person will stay on hold as long as they do not hang up. The amount of calls that can be placed on hold depends on the model of each phone. Typically most phones can place 2 calls on hold at once, but some models support up to 6 at once.<br /> <br /> ===Parking===<br /> If you want to place a call on hold, but allow that call to be picked up by someone else at the same time, you will park a call. To do this, press the menu key that says &quot;Park Call&quot;. This will release you from the call and put the caller on hold. To pick up a parked call, find the &quot;Parked Calls&quot; menu key. Clicking on this will let you browse through currently parked calls, and allow you to pick up any you need.<br /> <br /> ===Transferring===<br /> To transfer a call, press the transfer call button in the bottom right. This will place the caller on hold temporarily. Dial the number you want to transfer it to as you would regularly. Once you call them, you will be released from the call and the caller will be ringing the person you transferred to. <br /> <br /> ===Redialing===<br /> If you wish to redial, press the &quot;Re-dial&quot; key on the bottom right. This will dial the last person called on the phone.<br /> <br /> ===Call Pickup===<br /> If your phone is configured to support call pickups, you will see a line key that says &quot;Call Pickup&quot;. This means that you can pickup any of the lines you see on the phone screen when they are ringing. To do this, press the contact key next to the line that says &quot;Call Pickup&quot;, while another phone is ringing. You will then pickup the call as if it had rung your line.<br /> <br /> ==Misc==<br /> <br /> ===Speakerphone===<br /> You can use the speakerphone key to pickup calls or switch them to speakerphone.<br /> <br /> ===Muting===<br /> Press the mute key to mute the handset. The caller will not be able to hear anything until you unmute.<br /> <br /> ===Volume===<br /> Use the &quot;+&quot; and &quot;-&quot; keys to adjust the volume of the speaker.<br /> <br /> =Context Keys=<br /> Context keys are keys that have functions that change depending on what is on the LCD display. The following describes the 2 types.<br /> <br /> ==Line Keys==<br /> Line keys are displayed to the right of the screen, with a first name, an extension, and a status symbol displayed next to them on the LCD. Typically, there will be only one line key active at a time, but if there are more, they will act as speed dial keys. Hit the button next to the line to call it. These also act as &quot;monitors&quot; for the lines, you can see when one is ringing, when someone is on a call, and when someone is busy.<br /> <br /> ==Menu Keys==<br /> The menu keys have many different functions, here I will list the functions available at the main screen.<br /> <br /> ===Call Log===<br /> Displays the history of calls made to and from this phone.<br /> <br /> ===Contacts===<br /> Displays an up to date directory with all the extensions available in the CS department. From here you can dial, or directly leave a voicemail, for any extension listed.<br /> <br /> ===Status===<br /> Allows you to set a status for your phone.<br /> <br /> ===Info===<br /> This key lets you get more info about lines on your phone. Press this key and a line key to see more information about the line.<br /> <br /> ===Parked Calls===<br /> Lets you see the parking lots for calls. From here you can pick up calls that are in a lot you are subscribed to.<br /> <br /> ===Forward===<br /> Here you can configure a phone number to forward calls to instead of ringing your phone. You can set conditions for a forward, such as forwarding on no answer, or forward on busy. You should enter a phone number as you would dial it normally on the handset.<br /> <br /> Example: &quot;99315812579&quot; to forward calls to (931) 581-2579<br /> <br /> ===Menu===<br /> Accesses the settings menu.<br /> <br /> ===More===<br /> Moves to the next page of items.<br /> <br /> =Voicemail=<br /> <br /> You can access your voicemail form the key with the letter on it in the bottom right. This displays a menu on the LCD where you can manage your voicemail inbox.<br /> <br /> ==Initial setup and recording greetings==<br /> <br /> To record greetings, unavailable, and busy messages, dial *97 to reach the audio menu. The first time you access this will take you through an initial setup where you will,<br /> <br /> - Set a new password for your mailbox<br /> <br /> - Record your name<br /> <br /> - Record busy and unavailable messages<br /> <br /> ==Accessing voicemail from off campus==<br /> <br /> If you want to access your voicemail without physically being at your office phone, dial (757) 683-7830. This will bring you to a prompt to enter you extension number, and your mailbox password. From here you can play back messages as normal<br /> <br /> NOTE: In order to do this you must do the initial setup of your mailbox on your office handset to set a mailbox password.</div> Davidros Staff Phil Conner 2018-09-06T15:16:44Z <p>Philconner: Created page with &quot; == Joined == February 16, 2017&quot;</p> <hr /> <div><br /> == Joined ==<br /> <br /> February 16, 2017</div> Philconner Previous Staff Nick Cason 2018-09-03T04:08:10Z <p>Tyler: Created page with &quot;==Joined== idk&quot;</p> <hr /> <div>==Joined==<br /> idk</div> Tyler Staff Tyler Marshall 2018-08-31T21:11:56Z <p>Tyler: Created page with &quot;==Joined== March 1, 2018&quot;</p> <hr /> <div>==Joined==<br /> March 1, 2018</div> Tyler Previous Staff Diamon Wiggins 2018-05-18T19:21:27Z <p>Khang: /* Ascended */</p> <hr /> <div>[[Image:staff_diamon_wiggins.png|right]]<br /> ==== Joined ====<br /> <br /> February 2014<br /> <br /> ==== Ascended ====<br /> <br /> May 2018<br /> <br /> ==== A few things I did ====<br /> *Deployed Snort installations for threat monitoring<br /> *Migrated several Windows servers from 2003/2008 to 2012 R2<br /> *Tape backups with Bacula<br /> *Assisted researchers with running HPC workloads on GPU machines and Torque/SGE Clusters<br /> *Ensured configuration of Active Directory and Group Policy was less terrible than when I arrived<br /> *Maintained an Exchange 2013 deployment<br /> *Maintained a Sharepoint 2013 deployment<br /> *Assisted with Exchange migration to Office365 (Mostly moral support to the one true [[Staff Seth Hohensee | Hohensee]])<br /> *Installed and configured Cisco 6800s for core switch upgrade<br /> *Installed and configured Palo Alto firewalls used at edge of network<br /> *When consultants were late on projects I occasionally showed mercy</div> Diamon Staff Philip Conner 2018-02-16T18:48:39Z <p>Philconner: </p> <hr /> <div><br /> == Joined ==<br /> <br /> February 16, 2017</div> Philconner Staff Nickalas Cason 2018-02-08T18:57:55Z <p>Nickwiki: Created page with &quot;Joined November, 2017&quot;</p> <hr /> <div>Joined November, 2017</div> Nickwiki Staff Pragathi Lankapalli 2018-02-07T20:08:35Z <p>Pragathi: Created page with &quot;'''Joined''' August 17th,2017&quot;</p> <hr /> <div>'''Joined'''<br /> <br /> August 17th,2017</div> Pragathi Staff Yin Choy 2018-02-07T19:53:48Z <p>Yin: </p> <hr /> <div>'''Joined''' July 14, 2017</div> Yin Blog 2018-02-07T19:48:59Z <p>Wikieditor: Created page with &quot;This is a placeholder.&quot;</p> <hr /> <div>This is a placeholder.</div> Wikieditor Staff Joshua Hohensee 2018-02-07T19:43:56Z <p>Jhohensee: Created page with &quot; == Joined == August 21st, 2017&quot;</p> <hr /> <div><br /> == Joined ==<br /> August 21st, 2017</div> Jhohensee Staff Chris Layne 2018-01-27T01:24:02Z <p>Wikieditor: Blanked the page</p> <hr /> <div></div> Wikieditor