Difference between revisions of "Remote Access & VPN"
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| − | In | + | In the interest of security, Remote Desktop Protocol (RDP) and Secure SHell (SSH) connections made to our resources from outside of the campus network are blocked, with a couple exceptions noted below. Such connections can still be established by being on our VPN. This page is intended to provide information on how to connect to the VPN. |
| − | == Remote Access Policy | + | == Remote Access Policy == |
| − | Inbound RDP and SSH access | + | Inbound RDP and SSH access are restricted to all resources with the following exceptions: |
| − | + | *Our [[VCPortal | Virtual Computing Lab]] (vcportal.cs.odu.edu) | |
| − | + | *Our [[ Unix and Linux Services | departmental Linux machines]] (linux.cs.odu.edu, atria.cs.odu.edu, sirius.cs.odu.edu) | |
| − | + | ||
| − | + | RDP/ SSH connections will not be blocked if they originate anywhere on campus. | |
Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first. | Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first. | ||
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[[https://systems.cs.odu.edu/images/4/47/Palo-Alto_VPN_connection_rev3.pdf Instructions for connecting to the VPN]] | [[https://systems.cs.odu.edu/images/4/47/Palo-Alto_VPN_connection_rev3.pdf Instructions for connecting to the VPN]] | ||
| + | |||
| + | Note: Some guest accounts are not initially granted VPN access. If such access is required, send an email to root@cs.odu.edu and CC the head of the research group you are associated with for confirmation. | ||
==Connecting Printers (MacOS)== | ==Connecting Printers (MacOS)== | ||
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[[https://systems.cs.odu.edu/images/4/47/Mac_Printing.pdf Instructions for connecting a printer while using MacOS and connected to VPN]] | [[https://systems.cs.odu.edu/images/4/47/Mac_Printing.pdf Instructions for connecting a printer while using MacOS and connected to VPN]] | ||
| + | |||
== FAQ == | == FAQ == | ||
"After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?" | "After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?" | ||
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*https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/ | *https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/ | ||
| − | == Known GlobalProtect Issue on MacOS == | + | <!-- |
| − | There is a known issue with using GlobalProtect 4.1.x on MacOS | + | |
| + | Out of date information | ||
| + | |||
| + | == Known GlobalProtect Issue on MacOS 10.13.x (High Sierra)== | ||
| + | There is a known issue with using GlobalProtect 4.1.x on MacOS. | ||
=== The Issue === | === The Issue === | ||
| Line 45: | Line 52: | ||
5) Re-install GlobalProtect | 5) Re-install GlobalProtect | ||
| + | --> | ||
Revision as of 03:22, 13 March 2020
In the interest of security, Remote Desktop Protocol (RDP) and Secure SHell (SSH) connections made to our resources from outside of the campus network are blocked, with a couple exceptions noted below. Such connections can still be established by being on our VPN. This page is intended to provide information on how to connect to the VPN.
Remote Access Policy
Inbound RDP and SSH access are restricted to all resources with the following exceptions:
- Our Virtual Computing Lab (vcportal.cs.odu.edu)
- Our departmental Linux machines (linux.cs.odu.edu, atria.cs.odu.edu, sirius.cs.odu.edu)
RDP/ SSH connections will not be blocked if they originate anywhere on campus. Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first.
VPN
Our VPN is available to Students, Faculty, and Staff. The only requirement for connecting to the VPN is a valid CS account.
[Instructions for connecting to the VPN]
Note: Some guest accounts are not initially granted VPN access. If such access is required, send an email to root@cs.odu.edu and CC the head of the research group you are associated with for confirmation.
Connecting Printers (MacOS)
Below is a guide for setting up connection to printers once connected through a VPN connection.
[Instructions for connecting a printer while using MacOS and connected to VPN]
FAQ
"After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?"
- The GlobalProtect VPN doesn't assign a default gateway as it isn't needed. Windows determines networks with no default gateway set to be unidentified/unknown by default. This is expected behavior.
- https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/
