Difference between revisions of "Remote Access & VPN"
Philconner (Talk | contribs) |
Systemswiki (Talk | contribs) |
||
| (34 intermediate revisions by 5 users not shown) | |||
| Line 1: | Line 1: | ||
| − | In | + | In the interest of security, Remote Desktop Protocol (RDP) and Secure SHell (SSH) connections made to our resources from outside of the campus network are blocked, with a couple exceptions noted below. Such connections can still be established by being on our VPN. This page is intended to provide information on how to connect to the VPN. |
| − | == Remote Access Policy | + | == Remote Access Policy == |
| − | Inbound RDP and SSH access | + | Inbound RDP and SSH access are restricted to all resources. |
| − | + | ||
| − | + | RDP/ SSH connections will not be blocked if they originate anywhere on campus. | |
| − | + | ||
| − | + | ||
Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first. | Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first. | ||
== VPN == | == VPN == | ||
| − | Our VPN is available to Students, Faculty, and Staff. | + | Our VPN is available to Students, Faculty, and Staff. Some guest accounts are not initially granted VPN access. If such guest access is required, send an email to [mailto:root@cs.odu.edu root@cs.odu.edu] and CC the head of the research group you are associated with for confirmation. |
| − | + | ||
| + | '''Windows, MacOS, and Linux Users''' | ||
| + | |||
| + | [https://systems.cs.odu.edu/images/6/6c/CS_Forticlient_VPN.pdf Instructions for connecting to the VPN] | ||
==Connecting Printers (MacOS)== | ==Connecting Printers (MacOS)== | ||
Below is a guide for setting up connection to printers once connected through a VPN connection. | Below is a guide for setting up connection to printers once connected through a VPN connection. | ||
| − | + | [https://systems.cs.odu.edu/images/4/47/Mac_Printing.pdf Instructions for connecting a printer while using MacOS and connected to VPN] | |
| + | |||
== FAQ == | == FAQ == | ||
"After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?" | "After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?" | ||
| Line 23: | Line 25: | ||
*https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/ | *https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/ | ||
| − | == Known GlobalProtect Issue on MacOS == | + | <!-- |
| − | There is a known issue with using GlobalProtect 4.1.x on MacOS | + | |
| + | Out of date information | ||
| + | |||
| + | == Known GlobalProtect Issue on MacOS 10.13.x (High Sierra)== | ||
| + | There is a known issue with using GlobalProtect 4.1.x on MacOS. | ||
=== The Issue === | === The Issue === | ||
| Line 32: | Line 38: | ||
=== The Fix === | === The Fix === | ||
| − | To fix this issue, follow the steps below | + | To fix this issue, please follow the steps below, or send an email to root@cs.odu.edu. |
1) Uninstall GlobalProtect using the installer | 1) Uninstall GlobalProtect using the installer | ||
| Line 45: | Line 51: | ||
5) Re-install GlobalProtect | 5) Re-install GlobalProtect | ||
| + | --> | ||
Latest revision as of 17:47, 5 February 2024
In the interest of security, Remote Desktop Protocol (RDP) and Secure SHell (SSH) connections made to our resources from outside of the campus network are blocked, with a couple exceptions noted below. Such connections can still be established by being on our VPN. This page is intended to provide information on how to connect to the VPN.
Remote Access Policy
Inbound RDP and SSH access are restricted to all resources.
RDP/ SSH connections will not be blocked if they originate anywhere on campus. Besides the caveats mentioned above, remote access to all servers/workstations will require that a connection be established to our VPN first.
VPN
Our VPN is available to Students, Faculty, and Staff. Some guest accounts are not initially granted VPN access. If such guest access is required, send an email to root@cs.odu.edu and CC the head of the research group you are associated with for confirmation.
Windows, MacOS, and Linux Users
Instructions for connecting to the VPN
Connecting Printers (MacOS)
Below is a guide for setting up connection to printers once connected through a VPN connection.
Instructions for connecting a printer while using MacOS and connected to VPN
FAQ
"After establishing a connection to the GlobalProtect VPN on Windows, the new VPN network shows up as unidentified/unknown. Why?"
- The GlobalProtect VPN doesn't assign a default gateway as it isn't needed. Windows determines networks with no default gateway set to be unidentified/unknown by default. This is expected behavior.
- https://blogs.technet.microsoft.com/networking/2009/02/20/why-is-my-network-detected-as-unknown-by-windows-vista-or-windows-server-2008/
